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Snyder Scoop on Shipping
Snyder Scoop on Shipping
Over the years, Snyder Manufacturing Company has seen our cage product
damaged by freight carriers. Freight damage can be hard to fix,
unattractive to look at and a time consuming project for both the
client, as well as, the support staff at Snyder Manufacturing. From our
inception
in 1957 to the mid 1980's, we used common, over the road carriers.
Although these particular freight carriers were relatively inexpensive
to use, the incidents of minor scratching, denting and more severe
damage was inconvenient to our clients. By the end of 1980 we contracted
services with a different kind of freight company to increase the
quality of the shipping of our cage products. A moving van* service (the
same people who ship household goods across the country) was the
freight carrier we chose to use.
Even though van line services are more expensive, we found that this
option of shipping was efficient, friendly and virtually eliminated
damage to our cage units. Today, we use two of the best van line
services available for shipping the majority of our products. If your
order is produced at our Iowa facility, Bekins Moving and Storage is the
carrier we have selected. If your order is produced at our Colorado
facility, North American Van Lines is the carrier we currently use for
shipping.
REMEMBER-Most deliveries are shipped in a long, over-the-road
freight truck & trailer. Please, inform your sales
representative of any unusual delivery situations, any outside
obstructions, such as parking lot medians, dirt transitions, narrow
driveways, overhanging trees, rural deliveries, tight street corners,
etc. Also, take measurements from the floor to the top of any
doorways and around tight interior corners that your kennels will be
transported through, to ensure safe passage.
If you are not
familiar with the exterior dimensions of Snyder Manufacturing cage
units, please
ask your salesperson!
Here is what you can expect from our Van Line services:
- To
call you, the client, 24 hours in advance of the delivery. This allows
the van lines to verify directions to your place of business and
schedule a delivery time.
- A truck that is best suited to access your area.
- Depending on the size of the order, a driver and a helper to
offload your order.
- To place your order into a general area of your building. For an
additional fee, your order can be placed in a specific location, i.e.
upstairs, basement, etc.
- To stay (within reason) for a period of time to let you unwrap and
inspect the product for damage. It is recommended that you provide
personnel to cut away the packaging material & inspect the product,
while the cage units are being off-loaded, as this will increase
efficiency and save time.
- The customer has the final say whether or not to accept the
freight. If it is apparent when inspecting the freight that there is
damage, you can deny the product delivery. If you deny one piece of
freight, the driver must return all of the equipment back to Snyder
Manufacturing Company. If you accept the freight any minor damage should
be noted on the
bill of lading BEFORE signing for the shipment.
Kennel runs are shipped by motor freight.
Here is what the Van Lines are NOT required to do without prior
notification:
-
To be expected to handle difficult deliveries without the proper
manpower. This includes tight corners, staircases (up or down) inside
the building, maneuvering around obstacles, etc.
- To haul freight over more than three outside steps, not including
the curb.
- To take the cage unit protection material (stretch wrap, foam, or
cardboard corners, etc.) back onto the truck for disposal.
- To stack kennel units on top of one another for final assembly.
- To adjust, fix or attempt repairs of any damage which may have
occurred during shipping.
To eliminate any confusion at the time of product delivery,
Snyder Manufacturing Company will make contact with your facility to
help you identify
and understand the shipping process.
